Welcome to ShubhSetu. These Terms of Service govern your access to and use of our web platform, mobile applications, and spiritual booking services.
1. Acceptance of Terms
By creating an account, accessing the website, or booking any service through ShubhSetu, you agree to be bound by these Terms of Service.
If you do not agree to these terms, please refrain from using our web application or services.
2. Description of Services
ShubhSetu operates a tech-enabled platform connecting devotees with independent verified traditional Acharyas, Gurus, and temple priests for Home Pujas, Mandir Sevas, Chadhava, and traditional wellness consultations.
While ShubhSetu ensures background checks, credentials verification, and technology infrastructure (live streaming & Prasad tracking), the spiritual rituals themselves are conducted by independent practitioners.
3. Payments & Pricing
All prices listed on ShubhSetu are in Indian Rupees (INR) and are inclusive of applicable taxes, priest honorariums, and samagri costs unless explicitly stated otherwise.
Payment must be completed in full at the time of booking via our secure payment gateway to confirm your reservation or Sankalpa.
4. Cancellations & Modifications
Cancellations and rescheduling are subject to our dedicated Cancellation & Refund Policy.
Bookings cancelled at least 24 hours prior to the scheduled puja time are eligible for a 100% full refund or free rescheduling.
5. Limitation of Liability
ShubhSetu strives to deliver flawless, sacred experiences. However, spiritual results, personal faith outcomes, and subjective experiences are individual in nature and cannot be guaranteed.
ShubhSetu shall not be liable for any indirect, incidental, or consequential damages resulting from service disruptions caused by natural disasters, sudden temple access restrictions by government authorities, or network connectivity issues during live streams beyond our reasonable control.